Help With What You Need.
Right When You Need It.

Real one-on-one help with the problem in front of you.

Bring me whatever has you stuck—QuickBooks, bookkeeping, your computer, website, spreadsheet, email, phone, AI, or something else.

We’ll work together on your actual problem, right where you are. You don’t need to fit your problem into a course, package, or complicated service menu.

Explaining the problem is free. Paid time begins only when actual support starts.

Live Help Available Daily • 10 AM–10 PM Eastern

You don’t need to know what service to book. Just show me what you’re stuck on.

Christine Jones   |   Intuit Certified Bookkeeper   •   QuickBooks ProAdvisor   •   Gen.AI Certified

💵 Easy Billing: Payment is handled after your session. No prepayment, hidden fees, contracts, or surprises.

What I Help With

From everyday tech to small-business tools—if it’s on a screen, I can help.

Small Biz & Admin

Bookkeeping & Taxes
  • QuickBooks Desktop & Online—setup, cleanup, reports, reconciliations, and step-by-step help
  • TurboTax product help—navigation, forms, and e-file guidance
  • Invoices, billing, and payments
  • Reports, exports, and spreadsheets
Systems & Workflows
  • AI tools and simple automations
  • ChatGPT and prompt help
  • Calendly, forms, and scheduling
  • CRM setup and pipelines
  • Google Workspace and Drive
  • Zoom meetings and recordings
Websites & Commerce
  • Website help—GoDaddy, Wix, WordPress, and more
  • Etsy, eBay, and Shopify basics
  • Amazon and QuickBooks integrations
  • Social-media setup and posting basics
Real Estate & Property
  • MLS, KeyPoint, and AppFolio basics
  • Zillow and Realtor.com listings and photos
  • Airbnb host tools and simple optimizations
Creative & Publishing
  • Self-publishing—books, journals, coloring books, and simple KDP interiors
  • Canva and BookBolt layout and export
  • AI image creation and prompt coaching
  • Product descriptions, blurbs, and creative ideas

Everyday Users

Accounts & Apps
  • Email—Gmail, Outlook, Yahoo, and more
  • Facebook, Instagram, and Pinterest
  • Chrome, Edge, Safari, and other browsers
  • Installing, updating, and using apps
  • Password resets and account-recovery guidance
  • PC updates, security settings, viruses, and scam checks
Devices
  • Phones, tablets, Bluetooth, and Wi-Fi
  • Printers, cameras, photos, and file transfers
  • Smart TVs and streaming services
Money & Forms
  • Budgeting, spreadsheets, and online forms
  • TurboTax product navigation and e-file guidance
  • Online safety and suspicious-message checks
Create & Share
  • Canva flyers, posts, invitations, and printables
  • Books, journals, coloring pages, and self-publishing help
  • AI prompting for writing, photos, and ideas
  • YouTube channel setup, thumbnails, and captions
  • Texting, contacts, FaceTime, Teams, and Zoom
Shopping & Selling
  • Etsy, eBay, and Facebook Marketplace basics
  • Amazon shopping, orders, and returns

Don’t see your problem listed? Start in live chat and show me what has you stuck.

Simple Pricing

Choose help now or reserve a time. Either way, you pay only for the minutes we actually work together.

Get Help Now

$1.00 per minute

Start in live chat. If I’m available, we can begin right away and move to phone or screen-share if needed.

  • Maximum of $50 for 60 continuous minutes
  • No appointment required
  • Pay only for active support time
  • Stop whenever you’re ready

Book Live Help

75¢ per minute

Reserve up to 60 minutes for one-on-one help by chat, phone, or screen-share.

  • Choose an available date and time
  • Pay only for the minutes we actually work
  • No charge for unused reserved time
  • Cancel or reschedule through Calendly
Explaining the problem is free. Paid time begins only when actual support starts—and only after you agree to continue.

💵 Easy Billing: Payment is handled after your support session. No prepayment, minimums, packages, contracts, or hidden fees.

How Live Help Works

No complicated service menu. Start now or reserve a time—we’ll begin in chat and take it from there.

  1. Choose how you want to begin. Use Get Help Now for immediate help when I’m available, or Book Live Help to reserve a time.
  2. Tell me what has you stuck. We’ll start in secure live chat so you can explain the problem and I can determine whether I can help.
  3. Explaining the problem is free. Before paid time begins, I’ll tell you whether I can help and what the next step should be.
  4. We work together. Depending on the problem, we may stay in chat or move to a phone call or screen-share.
  5. You pay only for active support time. The clock stops when the help stops. Payment is handled after the session.
🔒 Your privacy matters: Never send passwords, verification codes, banking information, or other private login details.

💵 Simple billing: No prepayment, minimums, packages, contracts, or hidden fees.

Ready When You Are

You don’t need to choose a category or figure out what kind of appointment fits. Start now or reserve a time, then show me what has you stuck.

Live Help Available Daily • 10 AM–10 PM Eastern

Get Help Now

$1.00 per minute

Start in secure live chat. If I’m available, we can begin immediately and move to phone or screen-share if needed.

GET HELP NOW

Book Live Help

75¢ per minute

Reserve up to 60 minutes for one-on-one help. Choose an available time and pay only for the minutes we actually work.

BOOK LIVE HELP
Explaining the problem is free. Paid time begins only when actual support starts. No prepayment, packages, contracts, or hidden fees.

Quick Answers

Tap or click a question to see the answer.

💳 How do I pay?
Payment is handled after your support session. You pay only for the minutes we actually worked together. There is no prepayment, package, contract, or automatic Calendly charge.
⏱ What is the $50 maximum?
Get Help Now is $1 per minute, but you will never pay more than $50 for 60 continuous minutes of active live help.
📅 How is Book Live Help priced?
Book Live Help is 75¢ per minute. The appointment reserves up to 60 minutes, but you pay only for the minutes we actually work. Unused reserved time is not charged.
💬 What if I only need a few minutes?
That is completely fine. There is no minimum. The session can end as soon as your problem is solved.
🖥 How will we connect?
Everything begins in secure live chat. Depending on what you need, we may remain in chat or move to a phone call or screen-share. I will guide you through the next step.
🔒 Do I need to send passwords or private information?
No. Never email or send passwords, verification codes, banking information, or other private login details. I will guide you without asking you to hand over sensitive information.
💼 What are your certifications and experience?

I’m an Intuit Certified Bookkeeper, QuickBooks ProAdvisor, and Certified in Generative AI.

I’ve worked with computers, small businesses, and home users for more than 25 years, and I’ve helped elders for much longer than that.

From QuickBooks cleanup to “help, my computer froze again,” I’ve seen a little bit of everything.

💛 Why do seniors and families trust you?

I’ve been helping elders most of my life—long before Wi-Fi, smartphones, or Google.

I’m patient, explain things in plain English, and work with the actual problem in front of you.

👵 What is Savvy Seniors?
Savvy Seniors is patient, plain-English technology help for older adults and the families who support them. Visit the Savvy Seniors page to learn more.
🧠 What kinds of problems can you help with?
QuickBooks, bookkeeping, computers, phones, email, websites, spreadsheets, forms, AI tools, Canva, social media, online safety, creative projects, and much more. If you are unsure, start in chat and show me what has you stuck.

🏅 Certifications & Training

Certified in QuickBooks, bookkeeping, and generative AI—with real, hands-on experience helping small businesses and everyday users.

Intuit ProAdvisor Level 1
Intuit Trained Bookkeeper
QuickBooks Certified User Online
Generative AI Certification
Generative AI Certification
Breathe. I’ve got you — and you’ve got this.

Breathe. I’ve got you — and you’ve got this. 🌿💻

Thank you!

A few of my favorite notes from home users, seniors, and small businesses.

⭐⭐⭐⭐⭐

I spent hours trying to reconcile my bank account. Christine recognized the problem before my time even started — it took her about 5 minutes to walk me through balancing. I made the meeting on time. She will be my FOREVER go-to!

⭐⭐⭐⭐⭐

Had two problems both completely fixed in record time and whilst I watched on my screen. Christine was a pleasure to talk to as she explained what she was doing step by step. Very professional and easy to talk to.

⭐⭐⭐⭐⭐

A friend told me about AZ Needed Live and how Christine set him up with AI to answer his business phone after hours. It was done in record time, and after a week I learned how many jobs I had been missing. Worth every penny, plus plus plus. Highly recommend.

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